Responsible Gambling at Cookie Casino

Our Commitment to Responsible Gambling

At Cookie Casino, we prioritize the well-being of our players. We are committed to promoting responsible gambling practices and providing a safe gaming environment. Our goal is to ensure that gambling remains an enjoyable activity and does not negatively impact your life.

Recognizing Problem Gambling (Warning Signs)

It is important to be aware of the warning signs of problem gambling. These may include:

• Feeling the need to gamble with increasing amounts of money.
• Becoming restless or irritable when trying to cut down on gambling.
• Gambling to escape from problems or to relieve feelings of helplessness.
• Neglecting personal and professional responsibilities due to gambling.
• Chasing losses by gambling more in an attempt to win back lost money.

Self-Assessment Tools/Questions

We encourage players to reflect on their gambling habits. Consider the following questions:

• Do you often gamble more than you can afford to lose?
• Do you feel guilty about your gambling habits?
• Have you ever lied to friends or family about your gambling?
• Do you find yourself gambling to escape from stress or anxiety?

Setting Personal Limits

To maintain control over your gambling activities, we recommend setting personal limits on:

• Deposit Limits: Decide how much money you are willing to deposit within a specific timeframe.
• Loss Limits: Set a maximum amount you are willing to lose.
• Time Limits: Allocate a specific amount of time you will spend gambling.
• Wager Limits: Determine the maximum amount you will wager on any given game.

Self-Exclusion Options and Cooling-Off Periods

If you feel that you need a break from gambling, Cookie Casino offers self-exclusion options. You can choose to exclude yourself from gambling for a specified period. Additionally, we provide cooling-off periods that allow you to take a short break to reassess your gambling habits.

Reality Checks and Session Reminders

We encourage players to take regular breaks and reflect on their gambling activities. Our platform offers reality checks and session reminders to help you stay aware of the time and money spent while playing.

Protection of Minors

Cookie Casino is committed to preventing underage gambling. We take strict measures to ensure that individuals under the age of 19 do not access our services. We encourage parents and guardians to monitor their children's online activities and use parental control tools where necessary.

Helpful Resources and Helplines

If you or someone you know is struggling with gambling, there are resources available to help:

• Canadian Centre on Substance Use and Addiction
• Gambling Helpline
• Ontario Problem Gambling Helpline

How to Get Help

If you need support, please reach out to a professional or a helpline. You can also contact us at [email protected] for further assistance.

Our Responsible Gambling Tools

Cookie Casino provides various tools to support responsible gambling, including:

• Deposit limits
• Loss limits
• Time limits
• Self-exclusion options
• Reality checks

We encourage you to utilize these tools to ensure a safe and enjoyable gaming experience.